Returns & Refunds

We want you to feel confident when shopping with RelicHunter. If you are not satisfied with your purchase, our returns process is fast and straightforward.

1. Return Period

You may return most items within:

  • 14 days (EU Consumer Rights Directive)



2. Conditions for Return

Items must be returned:

  • In unused or like-new condition

  • With original packaging

  • With all accessories, manuals, and extras

  • Without scratches, dirt, or signs of heavy outdoor use



3. Items Not Eligible

Returns are not accepted for:

  • Used coils with scratches

  • Products damaged by misuse

  • Modified or disassembled units

  • Software-activated items (if applicable)



4. Refund Process

Once we receive and inspect your return:

  • Refunds are processed within 5–7 business days

  • Funds are returned to the original payment method

Shipping fees are non-refundable unless the return is due to our error.



5. Exchanges

You may exchange for another model or product if:

  • The original item is in perfect condition

  • You cover the return shipping cost



6. Defective Products

If your item is defective within the warranty period:

  • We repair or replace it

  • You may be required to provide photos or video proof



7. How to Start a Return

Email us at:
📧 support@relichunter.org

Include:

  • Order number

  • Item(s) you wish to return

  • Reason for return

  • Photos (if applicable)

Need a Help?

Subscribe us